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Behavioral Health Case Management Directory

The Behavioral Health Case Management program coordinates services and monitors treatment compliance for members that are impacted by Behavioral Health treatment. This includes but is not limited to members that have been discharged from an inpatient psychiatric hospital, partial hospital program (PHP), intensive outpatient (IOP) or chemical dependency program; or members that have had a history of behavior that either currently or previously places him/her at risk to self or others or risk of further hospitalizations. Behavioral Health Case Management is available to support providers 24/7.


Monday – Friday during normal business hours, please call:
844-528-1986

For After Hours Case Management, please call the 24/7 on-call line:
714-887-6544 (providers only)



Main Line
714-620-8516
Title Email
Justin Salvaleon Case Manager, Outpatient Supervisor jsalvaleon@premierbhc.com
Leticia Delgadillo Case Manager, Inpatient Supervisor lreynaga@premierbhc.com
Melissa Martinez Case Manager msmartinez@premierbhc.com
Tiffany Robinson Case Manager trobinson@premierbhc.com
Ashley Bautista Case Manager abautista@premierbhc.com
Sandra De La Cruz Case Manager sdelacruz@premierbhc.com
Earlene Garcia Case Manager egarcia@premierbhc.com
Randy Schwartz Sr. Vice President, BH rschwartz@heritagemed.com
Amber Dunn Sr. Director, Behavioral Health Operations adunn@heritagemed.com
Susan Burns Clinical Director, Behavioral Health sburns@premierbhc.com
Helen Tvelia Clinical Specialist, Behavioral Health htvelia@premierbhc.com
Sophia Aceron Sr. Behavioral Health Network Specialist saceron@heritagemed.com
Jocelyn Lara Sr. Supervisor, BH Administrative Operations jolara@premierbhc.com
Denise Delgadillo Behavioral Health Admin Assistant ddelgadillo@premierbhc.com

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