Patient Resources

Grievance Forms

• DMHC Complaint Form: English | Spanish
• DMHC IMR Form: English | Spanish
• CMS Complaint Form: English | Spanish

Medi-Cal Brochures by County

• Kern County
  • Family Advocacy and Outreach
  • Medi-Cal Mental Health Services
  • Substance Abuse Treatment - Adults
  • Transitional Age Youth (TAY)
  • Wellness, Independence and Senior Enrichment (WISE)
• Los Angeles County
  • Access Center
  • Community Assessment Service Centers (CASC)
  • Fact Sheet: Community Assessment Service Centers (CASCs)
  • Full Service Partnership (FSP)
  • Full Service Partnership Older Adults
  • Mental Health Services Act
  • Substance Use Disorder
  • Transition Age Youth FSPs
• Orange County
  • Behavioral Health Services Navigation
  • Centralized Assessment Team (CAT)
  • Involuntary Hold (5150)
  • Medi-Cal Brochure
  • OC CREW
  • The Navigator - A Guide to Behavioral Health Services
• Riverside County
  • C.A.R.E
  • Dual Programs RI Crisis RCSU
  • HHOPE
  • Mental Health Services
• San Bernardino County
  • Alcohol and Drug Service Providers List
  • Medi-Cal Brochure
  • Medi-Cal Mental Health Services
  • Screening Assessment and Referral Center Pamphlet
  • Therapeutic Behavioral Services

Behavioral Health Plan Services

• Aetna Commercial: 800-866-1578
• Blue Shield Commercial: 877-263-8827
• California Care: 800-399-2421
• Cigna Commercial: 800-926-2273
• Health Net Commercial: 888-426-0030
• Health Net Seniority Plus: 888-426-0030
• Molina Exchange: 888-665-4621
• Pacificare: 800-999-9585
• United Healthcare: 800-999-9585